Local Universe Wholesale Policies
Getting Started with Wholesaling
If you're interested in setting up a wholesale account with Local Universe, first review our Wholesale Policies. If all of that looks agreeable, please fill out our Wholesale Application. After you're approved as an Authorized Reseller, we'll contact you to provide our current line sheet.
Placing a Wholesale Order
Once you've made your picks, email firstname.lastname@example.org with the products you wish to order. Initial orders require a $200 minimum; ensuing orders require a $100 minimum. Quantities larger than 50 of any one item may require a longer turnaround time. Be sure you're looking at a current line sheet--the valid date is in the upper right-hand corner. Expect a response within 24 hours, including availability, expected delivery time, and costs.
If you have any problems at all, feel free to email email@example.com.
Local Universe seeks to fulfill your order as quickly and cost efficiently as possible. Our primary method of shipping is via U.S. Postal Service. The rate is determined by the weight of the order, and the cost is borne by the Authorized Reseller placing the order. Local Universe is not responsible for delays in delivery once your order has been transferred to a shipping service. You will receive an email when your wholesale order is received, as well as an email when your order is shipped containing tracking information.
Payment and Turnaround
Payment for your wholesale order is processed securely online using SquareUp. Once your order has been paid, it will be processed and shipped in 7 to 10 days, depending on the size of the order and availability. Please refer to the Placing a Wholesale Order section for information on order quantities.
Wholesaling and Artist Compensation
If an artist wishes to make a wholesale purchase bearing his or her design, the per-item payments for that design (as outlined in the Artwork Submission Agreement and Assignment of Artist Rights) do not apply. Such consideration is only applicable to items sold at retail price by Local Universe in person or at www.explorelocaluniverse.com.
Local Universe prohibits sales of our products on large commercial sites such as Amazon and eBay. Authorized Resellers shall not promote, market, advertise, offer to sell, or sell any product on or through any online marketplace or auction service, except as may be expressly consented to by Local Universe in writing and in advance. Authorized Resellers agree that Local Universe may withdraw its consent at any time.
Damaged goods can be returned for a full refund or replacement. Products returned for any other reason are subject to a 20% restocking fee. All returned products must be clean and unused with their original packaging.
Minimum Advertised Pricing
Local Universe is focused on maintaining margins for our Authorized Resellers network. We know that many of our retailers invest significant time and resources to deliver an extraordinary customer experience. We want to protect their ability to do so by discouraging price-based advertising that would be detrimental to our resellers’ service and support efforts.
As a result, Local Universe has established a minimum advertised price (MAP) policy to enforce the minimum advertised pricing as listed on our line sheet. All Local Universe Authorized Resellers must agree to the terms and conditions of the following MAP policy.
MAP pricing for all Local Universe products can be found on the current line sheet, updated January 1 and June 1 of each year. All advertised prices must be at or above MAP for all Local Universe products. Authorized Resellers are not required to list prices in advertising; however, if a price is listed in an advertisement, it must be at or above MAP.
Authorized Resellers also are responsible for ensuring their pricing for Local Universe goods is at or above MAP on internet search engines. Local Universe’s MAP policy for all products applies to advertising placements, including but not limited to: print ads (inserts, magazines, newspapers, catalogs, mail order catalogs, etc.); broadcast (radio and TV); direct mail; faxes; internet placement with third parties (banner ads, broadcast emails, destination pages, third-party sites); internet placements on Authorized Reseller's own website; and any flyers, posters, or coupons.
Local Universe's MAP policy in no way limits an Authorized Reseller's right to set its own pricing policies, so long as retail prices meet the MAP. Statements such as “call for price,” “add to cart to see price," or “call for a quote” are acceptable and permitted. Free shipping and/or handling; 0% sales tax; free financing; or sitewide discounts, coupons, or promotions do not violate Local Universe's MAP policy.
Price matching policies are acceptable. Price matching cannot be used as a valid reason for violations of Local Universe’s MAP policy. Advertised prices must always be at MAP or higher.
The Local Universe MAP policy is not applicable to: 1) Any brick-and-mortar in-store advertising that is displayed only in the store and not distributed to any customer(s) outside the store. 2) Any email newsletters sent to an Authorized Reseller's customer database.
From time to time, Local Universe may permit Authorized Resellers to advertise products at prices lower than the MAP. In such events, Local Universe reserves the right to modify or suspend the MAP with respect to the affected products for a specified period of time by providing advance notice to all Authorized Resellers of such changes.
At the sole discretion of Local Universe, failure to comply with the MAP may result in the immediate loss of Authorized Reseller status and your ability to purchase all Local Universe products both direct as well as through distribution. Any and all dealers selling Local Universe products that have not completed a Local Universe Wholesale Application and agreed to the Local Universe MAP policy are classified as Unauthorized Resellers.
Distributors of Local Universe are required to provide a signed MAP agreement from any dealer selling Local Universe products. Unauthorized dealers should not be sold to or provided a feed from any distributor whatsoever.
Local Universe will issue a new price list on January 1 and June 1 each year. All Authorized Resellers will receive copies of updated price lists via the email address on file with Local Universe. Pricing must be updated immediately upon receipt.
Violations from Authorized Resellers must be corrected within 24 hours of notification. Local Universe will utilize the following steps to resolve MAP violations:
- First Violation: The Authorized Reseller’s account will be put on hold for seven days, and a written warning will be provided.
- Second Violation: The Authorized Reseller’s account will be put on hold for 30 days.
- Third Violation: The Authorized Reseller’s account will be put on hold for 180 days. After this duration, Local Universe will review the account and determine whether it is to be reinstated.
- Fourth Violation: The Authorized Reseller's account will be unauthorized indefinitely.
At Local Universe, we strive to protect the privacy of our customers, both wholesale and retail. All information provided to Local Universe for the purpose of wholesale ordering will be kept confidential.
Local Universe retains the right to change the terms of the Wholesale Agreement at any time and will notify Authorized Resellers when a change has been made.
All content on the Local Universe website, including logos and images, remains the intellectual property of Local Universe. Authorized Resellers agree not to use any of the content herein without prior written consent from Local Universe. Unauthorized use of any of the content herein will be prosecuted.